Shipments And Tracking
We are shipping from China.
Orders are usually processed and shipped within 2 business days after placing the order. We ship through EMS, DHL and UPS. Which usually takes 3 to 12 days before delivery, depending on the location of the receiver. All shipments have a tracking number and signature confirmation upon delivery.
We will be emailing you the Tracking number once the package has dispatched to the email address on file. Each and every packet is well-packaged and protected from any damages, you should receive the package in a great condition.
To trace your order, you can either follow the link sent by email, or simply use the tracking option in the website.
Shipping rules:
- The customer is responsible for providing the correct address
- The customer must be in charge of any import taxes
- We always ship as a gift with less than 25$ value,under normal circumstances, there is no customs duty
- All packages dispatch from our warehouse in China
- You shall get an email with a tracking number to follow
- It may take up to 10 days for the package to deliver
- It may take up to 48 hours for the tracking status to update
- Depending on your location, the shipment can have a delay for custom clearance.
- Import taxes are the receiver's responsability , we do not guarantee there is going to be no import taxes.
Refund Policy
1. Conditions
Our policy lasts 5 days. If you have received the shoes, it has been 5 days. unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Exchange
(1). If there is no quality problem with the shoes.
if you need to exchange the shoes because of the sizes or personal reasons, Please contact us within 5 days by email.
(2). Defective or Damaged Product
if you have received shoes that is defective or has been damaged. If you need to change the same product, please send an email to [email protected].
3.Return
（1). If there is no quality problem with the shoes.
If there are no quality problems with the product, please contact us , we will send you the return address and you need to pay for the shipping fees.
(2). Defective or Damaged Product.
If you have received a defective or damaged shoe. If you need to return them, please contact us
NOTE: Buyer is responsible for shipping fee and the lost if the package got lost.And we will only refund you after we got the items back.
What happened if the package get seized in custom or got lost?"
We will offer 50% lost. You could choose pay us 50% price of the order to get another package resent out,or we will refund you 50%.
FAQ
What is UA sneaker ?
UA sneaker is short for Unauthorized Authentic sneaker, over the past decades China has been the major sneaker supplier, those plants have been making sneakers for a really long period of time, the techniques that they are having is unbeatable, but most recently the authorized sneakers plants have gradually moved south-east asia due to the raising of the labor costs. For this reason those previous sneaker plants started to produce UA sneakers instead, most of the materials are exactly the same, and the quality we would say is even better.
What happens If the shoes I ordered had been sold out?
We will info you about it to let you choose to wait , replace or get a refund of your order.
Anyone be able to call me out for wearing “fakes”?
Off course NO. Every item we sell here are completely identical to what you will get in retail, that includes details when shining under light/UV light, box, soles, zip ties and anything related…ONLY THE BEST at ajclassic.ru
Can I track my order ?
Once the quality check is over, we will place the delivery, and send you the tracking number, you can track the status of your delivery. DM us of Maii us your order number to get your order status.
Could I be able to resell these items for better profits
The honest answer is NO, and we do not promote such activity. Even though we do our very best to make every item identical to retail pairs therefore sneaker-heads with strong passion for such fashion will not have to break their pockets in order to own one when they miss out on a major cop or release. Alternatively many fans do not like to ruin their original pairs and still want to be able to rock them with confidence, thats why they come to us.
Will I get scammed if I sent money to you?
No, we never scam others. If we did it, that means we try to destroy our life and humanity. We wish we could do this business a long time and build a strong relationship with every customer. We are a team who love sneaker culture also. We won't do anything to hurt the people who trust us. That's the principle we never break.